Privacy Policy

Forget the Office® values and respects the privacy of the individuals we deal with. We are committed to safeguarding your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy (Policy) outlines how we collect, hold, use, and disclose your personal information while ensuring the quality and security of the information.

Forget the Office® operates in Australia and Europe. While primarily serving Australia, our website may be visited by residents of the European Union. Forget the Office® is committed to complying with the Privacy Act 1998 (Cth) and General Data Protection Regulations (GDPR) to ensure the protection of your information.

What is personal information?

"Personal information" refers to any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your interactions with us or what you choose to share. It may include your name, mailing address, date of birth, email address, and phone number.

You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, choosing to interact in this way may limit our ability to provide you with our services.

How do we collect your personal information?

We collect your personal information directly from you when you interact with us, whether over the phone, in person, online, through surveys, or by subscribing to our mailing list.

Collecting personal information from third parties

We may also collect your personal information from third parties or through publicly available sources for specific purposes.

How do we use your personal information?

We use personal information for various purposes, including providing requested information or services, improving service quality, internal administrative purposes, and marketing and research.

Disclosure of personal information to third parties

We may disclose your personal information to third parties in circumstances where it is reasonably expected, such as to our service providers, marketing providers, or professional services advisors.

Transfer of personal information overseas

Some third-party service providers may be based overseas. When disclosing personal information to overseas third parties, we take reasonable steps to ensure data security and privacy practices are maintained.

How do we protect your personal information?

Forget the Office will take reasonable steps to ensure the confidentiality and security of the personal information we hold about you. This includes physical security measures, access restrictions, and technological safeguards.

Retention of personal information

We will not keep your personal information for longer than necessary, typically for the duration of your relationship with us or as required by applicable laws.

How to access and correct your personal information

Forget the Office will strive to keep your personal information accurate, complete, and up to date. If you wish to access or correct your information, contact us at [email protected] or 0435536121, and we will respond promptly.

Links to third-party sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies.

Inquiries and complaints

For complaints about how Forget the Office handles your personal information, please contact [email protected]. If unsatisfied with our response, you have the right to contact the Office of the Australian Information Commissioner.

How to contact us

If you have questions or concerns about our handling of your personal information or this Policy, you can contact us at:

Email: [email protected]

Contact number: 0435536121

Post: Attention: Forget the Office Privacy Officer, 201 Ramsay Street, Centenary Heights, Queensland 4350, Australia